Text 16490, 55 rader
Skriven 2007-08-01 17:14:28 av Amy Guskin (2963.babylon5)
     Kommentar till en text av rec.arts.sf.tv.babylon5.moderated
Ärende: Re: Reports from Comic-Con
==================================
>> On Wed, 1 Aug 2007 11:11:06 -0400, Matt Ion wrote
(in article <eo1si.20281$_d2.10588@pd7urf3no>):

> Mac Breck wrote:
> 
>> It's just that all this wailing and knashing of teeth, and returning
>> stuff because the pre-ordered discs contain no comic even though no
>> comic was promised when the pre-orders were filed, seems awfully petty
>> (narrow in ideas or interests, mean-spitited, spiteful) to me.  It
>> REALLY does.  It's almost as if some enjoy complaining and making a
>> fuss.  It's got to have a negative connotation to Amazon, and look bad
>> for B5:TLT.
> 
> Ya know... "petty" was exactly the word that came to my mind as Amy 
> detailed her careful process to slap Amazon.com in the face by returning 
> her disc and then taking the time to make sure they knew exactly why... 
> almost like she was BLAMING them for the whole thing. <<

Whoa, whoa, whoa.  Are you KIDDING me?  Is _that_ why you think I took the 
time to let them know why I was returning it??  Seriously?  Do you think I 
have the kind of free time that I can spend leisurely hours on the phone 
trying to reach customer service people just so I can slap 'em down?

You knucklehead.  I was trying to _do the right thing_, by letting them know 
why they lost the sale, and how they might be able to snag my business next 
time.  (Let's let slide for the moment that Amazon gets PLENTY of business 
from me during the course of any given year, plus I use their credit card.  
They're not hurting for my money.)  And I believe, in fact, that I did this 
at the implicit suggestion of Jan, who is firmly _not_ on my side in this 
matter.  She made some kind of point somewhere in this thread (very much 
paraphrasing) that if you let people know that you want such a thing as a 
bonus comic in with your Amazon.com purchase of the DVD, you have to let them 
know.  So I did.

Petty, indeed!  Thanks for letting me know the low opinion of you have of me!

>>> Personally, I wouldn't DREAM of returning my pre-ordered discs because
>> they don't contain the comic.  I wouldn't have thought anybody else here
>> would have, either.  If they contain unscratched discs, then as far as
>> I'm concerned, they're perfectly A-OK and are what Amazon promised me.
> 
> Agreed.  Hell, keep them to use as gifts, if you don't want them (B5 
> always makes a good gift!), but really, what has Amazon done wrong? <<

I don't have anyone to give a B5 disc to as a gift.  Any B5 fan I know who 
wants this DVD will buy it themselves (and likely already have).  Any of my 
friends who doesn't have it doesn't want it.

Amy
-- 
"In my line of work you gotta keep repeating things over and over and over 
again for the truth to sink in, to kinda catapult the propaganda." - George 
W. Bush, May 24, 2005
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