Text 1875, 123 rader
Skriven 2013-06-28 06:40:00 av Dave Drum (1:18/200.0)
     Kommentar till en text av Nancy Backus
Ärende: Attitudes & Platitudes
==============================
-=> Nancy Backus wrote to Dave Drum <=-

 NB>> Interestingly, that seems to be a regional thing... the AutoZones
 NB>> around here aren't known for their good attitude towards the customer,
 NB>> nor for the quality of their service..  The closest one to us seems to
 NB>> be ok, though...

 DD> It *should* be company wide since they always hammer on customer
 DD> service in the Rah-Rah meetings. I think it's even part of the company
 DD> motto. I do know that there is, at least twice per Rah Rah meeting, a
 DD> call and response thing that has a question "Who's number one?" And the
 DD> response is "The Customer".

 NB> Interesting.  :)  I remember the Rah-Rah meetings when I sold
 NB> Tupperware (not the wisest choice for me, after all...), much the
 NB> same...  :)  But Wegmans doesn't have anything of the sort that I'm
 NB> aware of... just makes it part of the original training, and drums it
 NB> in then... Possibly there are posters in the employee backrooms, but
 NB> that's about it...  But the general attitude is pretty evident, that
 NB> everyone needs to be concerned about the customer and his/her needs...
 NB> :)

A good part of it, too, is having a congenial place to work and a decent work
environment. Someone who comes to work just "because it's a job" is going to
have a much different attitude toward customer service than an employee who
enjoys (more-or-less) what they do and looks forward to the time they spend
getting paid.

The Auto Zone Rah-Rah meetings are much different than the Rah-Rah meetings I
remember from life insurance sales, or multi-level marketing meetings where the
focus was on flogging a product that no one really believed in to make money
for the people upstream.

There are elements of those sorts of Rah-Rah sessions (chants, cheers, etc) but
the main thrust is education and reinforcement of principles. And I learn
something new at least every other meeting - something that never happened in
insurance or MLM.
 
 DD>> I told a guy I was helping at one of the out-of-town stores on my route
 DD>> "I wouldn't be doing this job if I didn't enjoy helping people." And
 DD>> after those words escaped my mouth it dawned on me that I was right.
 DD>> It certainly isn't for the $$$ - I could make more elsewhere.
 NB>> It's good to have a job where you feel like you are doing something
 NB>> useful and enjoyable.   :)

 DD> That's pretty much been my work career - I've managed to do about what
 DD> I wanted. I certainly could have made more money had I been more
 DD> willing to kiss corporate butts, etc. But, job satisfaction is a mostly
 DD> unrecognised part of the compensation package. It's the part that,
 DD> while it doesn't feed the bulldog, or hang the screen door, lets you
 DD> enjoy life.

 NB> And not end up feeling bad about what you are being forced into
 NB> becoming... :)

Isn't that the whole point of life? Feeling good about ones self.

MMMMM----- Recipe via Meal-Master (tm) v8.06
 
      Title: Sausage & Roasted Pepper Calzone
 Categories: Pork, Pastry, Vegetables, Cheese, Nuts
      Yield: 5 Servings
 
MMMMM--------------------------PASTRY--------------------------------
     15 oz Pkg Pillsbury Pie Crusts

MMMMM--------------------------FILLING-------------------------------
      1 lb Sweet Italian sausage
      1 cl Garlic; minced
    1/4 ts McCormick Italian seasoning
      2 lg Eggs
      8 oz Mozzarella cheese; in cubes
    1/4 c  Pine nuts
    1/2 c  Sliced green onions
    1/4 ts Dried basil leaves
    1/4 ts Pepper
    1/3 c  Ricotta Cheese
      7 oz Jar roasted red peppers;
           - chopped
 
  Heat oven to 400oF/205oC.
  
  Allow both crust pouches to stand at room temp 15-20 min.
  
  Meanwhile, in large skillet brown sausage with onions and
  garlic; drain. Stir in basil, Italian seasoning and
  pepper.
  
  In small bowl, beat eggs with fork; reserve 1 1/2 tb; set
  aside. Add ricotta cheese to remaining eggs; mix well.
  Stir into sausage mixture. Add mozzarella cheese, peppers
  and 3 tb of the pine nuts.
  
  Remove crusts from pouches; unfold. Press out fold lines.
  Place one prepared crust on end of large ungreased cookie
  sheet with about 1/3 of crust hanging over edge. Spoon
  half of sausage mixture over half of crust on cookie
  sheet, leaving about 1" border and mounding filling
  toward center.
  
  Fold pie crust half over filling - press edges with fork
  to seal. Cut four 1" slits in top of crust.
   
  Repeat with second crust and remaining filling at opposite
  end of cookie sheet.
  
  Brush with reserved 1 1/2 tb egg. Sprinkle with remaining
  pine nuts. Bake at 400oF/205oC for 20-25 min or until crust
  is golden brown.
  
  To serve cut each calzone in half or into 3 wedges.
  
  From: http://www.recipesource.com
  
  Uncle Dirty Dave's Archives
 
MMMMM

... Alcohol is a liquid that can put the wreck in recreation. - Anonymous
___ MultiMail/Win32 v0.49

--- Maximus/2 3.01
 * Origin: Get your COOKING fix here! - bbs.outpostbbs.net (1:18/200)