Text 33917, 64 rader
Skriven 2009-06-29 16:21:40 av Roy Witt (1:397/22)
  Kommentar till text 33844 av Robert Bashe (2:2448/44)
Ärende: Warranty
================
28 Jun 09 08:25, Robert Bashe wrote to Dale Shipp:

 DS>> I would never take a car to a dealer for servicing, unless it had
 DS>> warranty or recall work to be done that had to be done by them (at
 DS>> no charge).

 RB> Which has what to do with the question of a manufacturer specifying
 RB> the grades of fluids (oil) used for servicing during the warranty
 RB> period?

Usually, an independent won't have access to oils and fluids specified by
the manufacturer and labeled as such for dealer use only. i.e. Audi
specifies an Audi approved oil and transmission fluid only available from
the dealer. The public can buy it over the parts counter, but it's
prohibitively expensive, which is what you would expect of private label
products. Using something else that is just as good or better, voids an
Audi warranty. And trust me, anybody who buys an Audi needs that warranty.

 DS>> I would much rather take all my cars to the mechanic I have been
 DS>> using for 30+ years. He does a better job, and is consistent. It has
 DS>> no impact on the warranty.

 RB> If this is one of the manufacturer-approved shops Roy mentioned.

There are no other manufacturer-approved shops other than a dealer.

 RB> Otherwise I doubt that statement. And even then, if your mechanic is
 RB> bound by manufacturer's rules, he'll use the replacements/fluids the
 RB> manufacturer stipulates.

He doesn't have to use the specific recommended fluids though. He can use
an equivelant product and the customer can be assured that the vehicle
will perform as it should, unless it's an Audi. In that case, anything
goes.

 RB> The point I'm trying to make is just that it's no German invention
 RB> that a car manufacturer stipuates what replacements/fluids are used
 RB> in servicing a car during the warranty period.

But it is...only certain German made cars do that (you have to use Audi
and MB certified and only available at dealerships, fluids). In the US,
SAE fluid products surpass some manufacturer's recommended products, even
Audi's...

 RB> Any manufacturer that didn't do that, and still allowed servicing
 RB> outside his dealerships, would simply be _asking_ for unjustified
 RB> claims.

Don't know where you would get that idea. If your mechanic uses SAE oils
that meet or exceed manufacturers requirements and keep a record of the
services performed on your vehicle. there's no reason for them to worry
about unjustified claims.

When I took my 02 Silverado to the dealer in 2005 for a warranty recall
adjustment, they didn't ask me if I had it serviced there. Hell, I bought
it in California and had the warranty work done in Texas.

                R\%/itt

Joy lives in the fight, in the attempt, in the suffering involved, not in
the victory itself.

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 * Origin: SATX Alamo Area Net * South * Texas, USA * (1:397/22)