Text 170, 44 rader
Skriven 2004-08-18 20:15:00 av Mike Powell (1:2320/105.0)
Ärende: Epson Scanner Problems
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This is a copy of a message that I posted in a Hardware support echo.  An
additional question for the Linux echo... has anyone got one of these
working under Linux?  What software did you use to do so?  I am thinking
that, if it will work under Linux, that might be an easier fix than
getting it working under Windoze.  ;-)
 
Over the Spring, I purchased an Epson Perfection (ha!) 1250 flatbed USB
scanner.  I installed this on a P266 running Windows 98SE, w/128MB RAM,
which meets the prerequisites.  I used it once or twice, without
difficulty.
 
I have not used it for a while, and it has been unplugged (as the docs
say to do) during that time.  Today, I attempted to use it.  I press
a button on the scanner, which causes the Smart Panel software to
start on the PC.  So, I know that the PC knows the scanner is there.
 
Smart Panel = the Epson scanner software, btw.
 
However, when I tried to scan the document, the software claims the
scanner is not there.  I rebooted, and this didn't help.  I then
consulted the manual.  It said to reinstall the software (ed note: typical
Windows mindset there).  So, I uninstalled & reinstalled the drivers &
software.
 
Things continued to get worse.  I tried the uninstall/reinstall multiple
times.  Windows now says (as it always has) that the scanner is connected,
and that it is working properly.  It also reports that the TWAIN driver
is installed.  Now, Smart Panel claims the TWAIN is not there.  Rebooting
does not help.
 
I noticed during some of the uninstalls that they were not actually removing
the entire software package, and were leaving things behind in the
registry.  I am wondering if this is not part of the problem.
 
I have contacted tech support, and await their reply.  I just wondered if
anyone else has one of these scanners and, if so, have you had similar
problems and, if so, how did you fix them?
 
Mike
 


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