Text 8161, 103 rader
Skriven 2006-11-27 18:55:00 av WAYNE CHIRNSIDE (1:123/140)
     Kommentar till en text av ROSS CASSELL
Ärende: of ethics and hard drives
=================================
 WAYNE!

 Hello Ross and happy holidays.

 27 Nov 06 10:44, you wrote to me:

  WC>> Fine print again, "no photocopies" only the original sales
  WC>> receipt.

  RC>> Right but what I said was make copies of your submissions, it
  RC>> follows the same logic of keeping copies of your submitted tax
  RC>> returns.

  WC> Read again.
  WC> Copies are insufficient to secure warrantee replacement.

 RC> Thats why you fill out the warranty card (which can also be done online
now)

 Gee Ross how brilliant and insightful of you.
 It had never occurred to me to avail myself of this Western Digital web
 site feature that did not exist until a few years after that time.

 Here, let me jump into the wayback machine with Mr. Pebody.

 RC> and send it in, once they have you on file, your warranty is as good as
gold..

 Yeah, that's now that that service *exists* here in present day as well
 as having come into existance a few years after 
 the drive went bad for the reason stated.

 I think my problem in following your sage advice is that web site feature
 didn't exist back then.
 you know back when that 2.5 gig drive cost 350 dollars at Office Depot
 coincidentally shortly after they came out and I obtained one for voc
 rehab funded school at Abilites of Florida school for the disabled 
 on Whitney Point Road in Clearwater Florida???
 Strangely enough located just south of a certain BBS know as docsplace
 and Electroautomotive back then.
 Don't know about the car dealership now as I don't get out so much.

 RC> Sadly many people are just so happy to get the product that they buy it,
run
 RC> home, rip open the box, toss the paperwork all astray and install it, not
 RC> bothering to register their mfr warranty.

 I join you in your saddness and disdain for the fools who refuse
 to use the wayback machine to correct grevious such errors
 of short sightedness and ommission.

 Perhaps we could move this discussion to the Crossfire
 echo where I am not present?
 What do you think?

  RC>> Having these copies allows you to have a record of what you sent
  RC>> in and what you had written down on any forms..

  WC> This has what exactly to do with securing the aforementioned
  WC> compliance with the terms set out by manufacturers and retailers
  WC> should an item fail within the warrantee period?

  See above.

 RC>> My tip to Maurice wasnt to make copies and send those in, it was
 RC>> to keep copies of what you submit as proof of what you sent, so
 RC>> you can dispute any issues, which in my case provided me with a
RC>> successful rebate.

   RC>> Its sound logic Wayne, whenever you send off for money or send
   RC>> money,

  WC> A 30 dollar rebate is "sound business practice" to invalidate the 3
  WC> year warrantee on a 350 dollar Western Digital hard drive out of the
  WC> gate?

  RC> No Wayne, you fill out the mfr warranty registration card or go online to
do
  RC> it, and you are set.


  No Ross, WD that web site feature did not exist until years later and that
particular
  warrantee had expired.
 I see some of my text disappeared in your quoted reply.
 I guess the software dunnit.

Anmyways would you care now to responsd and elaborate on that other
pertinent issue as to whether it would have been ethical to make
a warrantee claim on a drive damaged while taking a pair of sharpened
scissors away from a former girlfriend at first intent upon
 commiting suicide then on plunging that same set of scissors into me?
Anxiously awaiting your timely response here.

 Sorry if some typos crept in, just a bit tired here.
 Nothing seriosly wrong with my health here.
 I wish you the same good fortunes as I'm currently experiencing as we
 enter into the holiday season.
Ta for now Ross.

... It is the best of all possible worlds - Dr. Pangloss
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