Text 16862, 86 rader
Skriven 2007-03-10 09:22:48 av mike (1:379/45)
  Kommentar till text 16654 av Rich Gauszka (1:379/45)
Ärende: Re: Vista WGA 'fasle positives' - continue
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From: mike <mike@barkto.com>



http://ars.userfriendly.org/cartoons/?id=20070307







On Fri, 02 Mar 2007 19:03:13 -0500, Rich Gauszka
<gauszka@-nospam-hotmail.com> wrote:

>WGA coverup or Microsoft F***up?
>
>http://www.informationweek.com/blog/main/archives/2007/02/vista_still_pla.html
>
>My troubles began when I booted up my Vista box for the first time in a
>couple of weeks. (I still use XP on my main machine. I was thinking of
>moving over to the new system; now, I'm not so sure.) After booting up,
>I got a message that my activation period had "expired," and I would
>have to reactivate. Even though I had previously -- and successfully --
>activated my copy of Windows Vista, this gave me only the slightest
>pause, since it was a minor glitch not out of the ordinary from what one
>might expect with a new operating system.
>
>Did I want to re-activate over the Internet? Of course! Alas, that was
>not to be; apparently my copy of Vista wasn't genuine, at least
>according to my PC. (Did I mention that, as a tech reviewer, I got my
>copy of Vista directly from Microsoft?) My PC did tell me that I could
>enter a new product key if I wanted to. (That, and $450, will get you a
>new copy Vista.) Er, no.
>
>Next came the option of phone validation. I was connected to an
>automated voice mail system, which asked me to read off the eight or
>nine six-digit sequences, which appeared on my screen in a dialog box.
>The automated voice came back and told me, no joy, and that I would be
>connected to a human operator who would help me.
>
>A man came on the line and asked me several questions: Had I received my
>copy of Vista with a new PC or separately? Was I running Vista on more
>than one machine? Had my luggage been out of my possession at any time?
>(He didn't really ask me that last one.) Once I passed that quiz, he
>gave me eight 6-digit sequences to type in. My PC successfully validated
>my copy of Vista, with one big "but."
>
>After typing in all the numbers, I got a message that I'd passed.
>However, I also got a dialog box saying "Your copy of Windows is NOT
>genuine." Here's where it gets tricky: Microsoft apparently knows that
>box isn't supposed to be there, because their phone-support script is
>designed to get you past it real quick. I know that because the
>phone-support man told me to type in the numbers, hit "next," and then
>hit "close." The "close" was supposed to be on the "NOT genuine" box.
>
>When I asked him why that box said "Your copy of Windows is NOT
>genuine," he at first repeated his command to hit "close." When I
>replied that, yes, I heard you, but I'm asking you WHY the box says what
>it says, he responded with silence. When I queried him twice more (and I
>swear there was no profanity involved), he hung up on me. Nice.
>
>Two main points leap out at me from the whole experience:
>
>First, as Microsoft's own forums show, my problem is quite common.
>
>Second, Microsoft is aware of the so-called "false positive" issue. (A
>false positive is defined as WGA flagging a valid copy of Windows as
>"bad"; it should be called "false negative," if you ask me.) Microsoft
>took exception to a January story which attempted to characterize the
>number of false positives. I'm simplifying, but basically Microsoft's
>point was there weren't that many.
>
>Clearly, there was some sort of problem, since a fix was issued. (See
>update, at bottom.)
>
>..
>
>Update, Feb. 25, 9:53 pm. Commenter "Mike," below, points out a
>Microsoft Knowledgebase entry, KB931573, entitled "You may be prompted
>to activate Windows Vista on a computer on which Windows Vista
>activation wasn't previously required." It offers a downloadable Vista
>Update, which fixes what it identifies as a Vista system problem.

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