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Text 1999, 344 rader
Skriven 2005-01-16 15:14:00 av Rich (1:379/45)
   Kommentar till text 1987 av Geo (1:379/45)
Ärende: Re: Do we protect users from their own stupidity?
=========================================================
From: "Rich" <@>

This is a multi-part message in MIME format.

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   I disagree.

   People do very much know the difference between their own computer =
and the other computers referenced in phishing attacks.  They know that = email
comes from somewhere outside their computer.  They know the web = site to which
they are referred is not their computer.  They still are = fooled.

   People know they are choosing to download and install software from =
the Internet.  What they may not know is that it is or contains spyware. =
 There is no confusion over boundaries.

   I believe your whole idea of trust is off base.  People aren't making =
decisions on whether or not to trust particular machines.  I douby very = much
most people even think that way.  People place trust in other = people or in
some cases who they believe those people are.  Phishing = attacks for bank
sites succeed because the people the fall pray to them = believe that the
people sending the email are valid representitives of = the bank and they trust
those people.

   As for your initial premise, I honestly don't know what it is you =
believe is consistent that should not be or is different that should not = be. 
You can't be referring to the browser which is almost never used = for the
local computer and clearly identifies what is local and what is = not.

   Your claim regarding phishing is also wrong.  The address bar is one =
possible indicator to users.  Phishing attacks preceeded any of these = and
continue without them.  I've seen phishing emails that make no = attempt to
mask the domain to which they refer.  People still get = fooled.  The address
bar probably means little to many users.  I can = tell when speaking with and
helping non-technical users that even though = they get that they type into the
address bar to go to a site they do not = always get that it is overloaded to
provide feedback to them where they = have gone.  The same with the status bar.
 Their have been status bar = spoofs.  They make little difference.  Do any of
these make a difference = to you so that you would be fooled?

Rich

  "Geo" <georger@nls.net> wrote in message news:41ea4440@w3.nls.net...
  part of the reason it's so easy to fool people is because of =
Microsoft. Remember some years ago when I said to make a consistant = interface
that blurs the line between the local machine and remote = machines/internet
machines was a mistake? Well that's one of the big = reasons why people today
are so easy to fool. They don't understand the = concept of trusted/untrusted
machines because it all looks the same to = them. They honestly don't know
where their machine ends and the rest of = the world begins.

  I understood the logic behind making that a consistent interface and =
blurring the line but I saw the problem with it as well. How is a user = to
know the difference between a remote website and a help page from one = of
their own programs if there is no difference?

  As for not knowing anyone who was infected due to the exploit of a =
bug, doesn't phishing work because of a bug that allows IE to show one =
address in the address bar while in fact it's talking to another = address?
What, doesn't that count?

  Geo.
    "Rich" <@> wrote in message news:41e9f4ea$1@w3.nls.net...
       You can't protect them from their own stupidity.  I've seen =
plenty of examples of people getting infected with spyware due to their = own
explicit actions, either approving when asked if something should be =
installed or explicitly downloading and installing something that is or =
includes spyware.  I do not know of anyone personally that was infected = due
to an exploit of a bug.  Phishing is another example that relies = almost
entirely on people being to trusting and doing something they = shouldn't.  I
haven't seen an email virus in a long time that did not = rely on the user
following instructions in the email to act against his = own interest and run
or even save then open and run something they = shouldn't.  We are well beyond
what many folks would consider security.  = To protect against people making
these kinds of mistakes you have to = take choices they can't be trusted making
away from them.  That upsets = the folks that can be trusted to or want to make
these choices unhappy.  = This isn't far from the idea that putting you in a
straightjacket makes = you more secure because you are less likely to hurt
yourself.  As for = how people react to this, do you remember the reaction to
cars that = buzzed or otherwise made noise when the driver or a passenger did
not = wear his seat belt?  It wasn't positive.

    Rich
      "Ellen K." <72322.enno.esspeayem.1016@compuserve.com> wrote in =
message news:48qju0547j4l00akdf69j0bip7fgj8bmp5@4ax.com...
      And that is a very big problem when trying to figure out what =
security
      features should be built in or what functionality should be =
allowed.  Do
      we protect users from their own stupidity?   I guess there is a
      rationale for doing so in that if the masses' machines are laxly =
secured
      (if at all), the danger to _everyone_ increases.

      On Mon, 10 Jan 2005 15:07:12 -0800, "Rich" <@> wrote in message
      <41e30a96@w3.nls.net>:

      >   I agree there are a great many people that have no interest in =
or familiarity with exercising the control available to them.  That will =
always be true. =20
      >
      >Rich
      >
      >  "Ellen K." <72322.enno.esspeayem.1016@compuserve.com> wrote in =
message news:7og4u0pj8f0nq10sm8t2covkac7q75oj1s@4ax.com...
      >  Well, I think this conversation is all over the place regarding =
who we
      >  are talking about when we talk about users.  The folks here are =
an
      >  entirely different animal from the famous great unwashed =
masses.
      >
      >  On Sun, 9 Jan 2005 01:40:28 -0800, "Rich" <@> wrote in message
      >  <41e0fbe8@w3.nls.net>:
      >
      >  >   Because you are in control, my point to george.
      >  >
      >  >Rich

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.3790.1289" name=3DGENERATOR>
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<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; I disagree.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; People do very much know =
the=20
difference between their own computer and the other computers referenced =
in=20
phishing attacks.&nbsp; They know that email comes from somewhere = outside
their=20
computer.&nbsp; They know the web site to which they are referred is not =
their=20
computer.&nbsp; They still are fooled.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; People know they are =
choosing&nbsp;to=20
download and install software from the Internet.&nbsp; What they may not = know
is=20
that it is or contains spyware.&nbsp; There is no confusion over=20
boundaries.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; I believe your whole idea =
of trust is=20
off base.&nbsp; People aren't making decisions on whether or not to = trust=20
particular machines.&nbsp; I douby very much most people even think that =

way.&nbsp; People place trust in other people or in some cases who they =
believe=20
those people are.&nbsp; Phishing attacks for bank sites succeed because =
the=20
people the fall pray to them believe that the people sending the email = are
valid=20
representitives of the bank and they trust those people.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; As for your initial =
premise, I=20
honestly don't know what it is you believe is consistent that should not = be
or=20
is different that should not be.&nbsp; You can't be referring to the =
browser=20
which is almost never used for the local computer and clearly identifies = what
is=20
local and what is not.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; Your claim regarding =
phishing is also=20
wrong.&nbsp; The address bar is one possible indicator to users.&nbsp; =
Phishing=20
attacks preceeded any of these and continue without them.&nbsp; I've = seen=20
phishing emails that make no attempt to mask the domain to which they=20
refer.&nbsp; People still get fooled.&nbsp; The address bar probably = means=20
little to many users.&nbsp; I can tell when speaking with and helping=20
non-technical users that even though they get that they type into the =
address=20
bar to go to a site they do not always get that it is overloaded to =
provide=20
feedback to them where they have gone.&nbsp; The same with the status =
bar.&nbsp;=20
Their have been status bar spoofs.&nbsp; They make little = difference.&nbsp;
Do=20
any of these make a difference to you so that you would be =
fooled?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"Geo" &lt;<A =
href=3D"mailto:georger@nls.net">georger@nls.net</A>&gt; wrote=20
  in message <A=20
  =
href=3D"news:41ea4440@w3.nls.net">news:41ea4440@w3.nls.net</A>...</DIV>
  <DIV><FONT face=3DArial size=3D2>part of the reason it's so easy to =
fool people is=20
  because of Microsoft. Remember some years ago when I said to make a =
consistant=20
  interface that blurs the line between the local machine and remote=20
  machines/internet machines was a mistake? Well that's one of the big =
reasons=20
  why people today are so easy to fool. They don't understand the =
concept of=20
  trusted/untrusted machines because it all looks the same to them. They =

  honestly don't know where their machine ends and the rest of the world =

  begins.</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2>I understood the logic behind making =
that a=20
  consistent interface and blurring the line but I saw the problem with =
it as=20
  well. How is a user to know the difference between a remote website =
and a help=20
  page from one of their own programs if there is no =
difference?</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2>As for not knowing anyone who was =
infected due to=20
  the exploit of a bug, doesn't phishing work because of a bug that =
allows IE to=20
  show one address in the address bar while in fact it's talking to =
another=20
  address? What, doesn't that count?</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
  <BLOCKQUOTE dir=3Dltr=20
  style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    <DIV>"Rich" &lt;@&gt; wrote in message <A=20
    =
href=3D"news:41e9f4ea$1@w3.nls.net">news:41e9f4ea$1@w3.nls.net</A>...</DI=
V>
    <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; You can't protect them =
from their=20
    own stupidity.&nbsp; I've seen plenty of examples of people getting =
infected=20
    with spyware due to their own explicit actions, either approving =
when asked=20
    if something should be installed or explicitly downloading and =
installing=20
    something that is or includes spyware.&nbsp; I do not know of anyone =

    personally that was infected due to an exploit of a bug.&nbsp; =
Phishing is=20
    another example that relies almost entirely on people being to =
trusting and=20
    doing something they shouldn't.&nbsp; I haven't seen an email virus=20
    in&nbsp;a long time that did not rely on the user following =
instructions in=20
    the email to act against his own interest and run or even save then =
open and=20
    run something they shouldn't.&nbsp; We are well beyond what many =
folks would=20
    consider security.&nbsp; To protect against people making these =
kinds of=20
    mistakes you have to take choices they can't be trusted making away =
from=20
    them.&nbsp; That upsets the folks that can be trusted to or want to =
make=20
    these choices unhappy.&nbsp; This isn't far from the idea that =
putting you=20
    in a straightjacket makes you more secure because you are less =
likely to=20
    hurt yourself.&nbsp; As for how people react to this, do you =
remember the=20
    reaction to cars that buzzed or otherwise made noise when the driver =
or a=20
    passenger did not wear his seat belt?&nbsp; It wasn't =
positive.</FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
    <BLOCKQUOTE=20
    style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
      <DIV>"Ellen K." &lt;<A=20
      =
href=3D"mailto:72322.enno.esspeayem.1016@compuserve.com">72322.enno.esspe=
ayem.1016@compuserve.com</A>&gt;=20
      wrote in message <A=20
      =
href=3D"news:48qju0547j4l00akdf69j0bip7fgj8bmp5@4ax.com">news:48qju0547j4=
l00akdf69j0bip7fgj8bmp5@4ax.com</A>...</DIV>And=20
      that is a very big problem when trying to figure out what=20
      security<BR>features should be built in or what functionality =
should be=20
      allowed.&nbsp; Do<BR>we protect users from their own=20
      stupidity?&nbsp;&nbsp; I guess there is a<BR>rationale for doing =
so in=20
      that if the masses' machines are laxly secured<BR>(if at all), the =
danger=20
      to _everyone_ increases.<BR><BR>On Mon, 10 Jan 2005 15:07:12 =
-0800, "Rich"=20
      &lt;@&gt; wrote in message<BR>&lt;<A=20
      =
href=3D"mailto:41e30a96@w3.nls.net">41e30a96@w3.nls.net</A>&gt;:<BR><BR>&=
gt;&nbsp;&nbsp;=20
      I agree there are a great many people that have no interest in or=20
      familiarity with exercising the control available to them.&nbsp; =
That will=20
      always be true.&nbsp; <BR>&gt;<BR>&gt;Rich<BR>&gt;<BR>&gt;&nbsp; =
"Ellen=20
      K." &lt;<A=20
      =
href=3D"mailto:72322.enno.esspeayem.1016@compuserve.com">72322.enno.esspe=
ayem.1016@compuserve.com</A>&gt;=20
      wrote in message <A=20
      =
href=3D"news:7og4u0pj8f0nq10sm8t2covkac7q75oj1s@4ax.com">news:7og4u0pj8f0=
nq10sm8t2covkac7q75oj1s@4ax.com</A>...<BR>&gt;&nbsp;=20
      Well, I think this conversation is all over the place regarding =
who=20
      we<BR>&gt;&nbsp; are talking about when we talk about users.&nbsp; =
The=20
      folks here are an<BR>&gt;&nbsp; entirely different animal from the =
famous=20
      great unwashed masses.<BR>&gt;<BR>&gt;&nbsp; On Sun, 9 Jan 2005 =
01:40:28=20
      -0800, "Rich" &lt;@&gt; wrote in message<BR>&gt;&nbsp; &lt;<A=20
      =
href=3D"mailto:41e0fbe8@w3.nls.net">41e0fbe8@w3.nls.net</A>&gt;:<BR>&gt;<=
BR>&gt;&nbsp;=20
      &gt;&nbsp;&nbsp; Because you are in control, my point to=20
      george.<BR>&gt;&nbsp; &gt;<BR>&gt;&nbsp;=20
&gt;Rich<BR></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>

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