Text 5340, 62 rader
Skriven 2005-06-23 18:10:46 av Mark (1:379/45)
   Kommentar till text 5339 av Rich Gauszka (1:379/45)
Ärende: Re: Why does SBC want to 'share' my CPNI?
=================================================
From: "Mark" <nomail@hotmail.com>

If you really want to crank up the begging to take this deal or that, try
dropping some feature or another. The cable company called (alot) to push the
digital box and really made it sound like it was required, so they gave me free
Cinemax for a pretty long time and I took it. What surprised me was they let
the Cinemax expire with nary a call (nor even an automatic addition of it to
the bill).

They continued to call and write (alot) their 3 way deal for TV, VOIP, and
Internet access. Then last month I finally got around to realizing that I'll
never use anything on the digital box and brought it back. Now I'm getting the
aformentioned 3-way push and they're back to pushing digital again on top of
that <g>. I guess since there's hardly anyone left to call because of the DNC
list, so they're doubling up efforts on the legal calls.

"Rich Gauszka" <gauszka@hotmail.com> wrote in message
news:42bb2fc3$1@w3.nls.net...
> That's why I plan on calling them up and saying NO!!!  I don't think it
> would prevent any technical assistance just that the NO would hinder their
> marketing group from offering me more additional 'deals'. They've never
> contacted me about lowering my bill - just for new services so I doubt I'm
> missing much. As 'AN IMPORTANT MESSAGE ABOUT THE PRIVACY OF YOUR CUSTOMER
> INFORMATION' ( big block letters were SBC's idea ) it missed it's mark
>
>
>
> "Mark" <nomail@hotmail.com> wrote in message news:42bb274d@w3.nls.net...
>> Pretty weird stuff Rich. They write to ask the right to use your stuff,
>> they tell you that you can say no, but if you do say no, they're
>> essentially saying (the way I read it) "Good luck getting any help if you
>> ever call us"
>>
>> "Rich Gauszka" <gauszka@hotmail.com> wrote in message
>> news:42bb05e9@w3.nls.net...
>>>
>>> Just received the folowing letter from SBC -  not sure what it means or
>>> if there is some hidden agenda but I will phone the SBC provided number
>>> to to deny the access
>>>
>>> --------------------------
>>>
>>> SBC telecommunications carriers, including SBC Long Distance and
>>> Cingular Wireless would like to share your customer proprietary
>>> information ( also known as CPNI ) within the SBC family of companies
>>> for the purpose of using the information to offer you additional
>>> products and services that might be of interest to you or save you
>>> money. Your CPNI includes the types of telecommunications services you
>>> currently purchase, how you use them and the related billing for those
>>> services. .....
>>>
>>> If you restrict our use of your CPNI, each time you call us, we may ask
>>> to view your CPNI so that we may properly advise you about products and
>>> services that may be useful or cost effective for you. ............
>>>
>>
>>
>
>

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