| Text 5985, 254 rader
Skriven 2005-07-13 14:36:30 av Rich (1:379/45)
   Kommentar till text 5983 av Gary Wiltshire (1:379/45)
Ärende: Re: Continuing Microsoft Office improvements
====================================================
From: "Rich" <@>
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   I already gave george a tivo example and others.  He simply ignores =
anything that goes counter to what he prefers to believe.  I don't want = to
speak for my friend that I used in the example because I did not = specifically
ask him if he would go back to save money.  I will speak = for myself because I
made the same transition from VCR and tape to DVR = some years ago.  I too pay
more now but I would not go back.  A = limitation with tape was that in
practice I had to watch the last shows = recorded first so that the tape would
be in a good position to record = whatever was next.  I now have random access.
 I also used to be limited = to only a few hours of recording and lower quality
to get the capacity.  = Now I have plenty of capacity with high quality.  The
VCR was limited in = what it could remember to record.  The DVR is much more
flexible.  The = VCR require me to program in the times and channels from a
separate = source for the schedule and the process was tedious even with vcr+. 
The = DVR includes an integrated channel guide.  All these enable me not only =
to do what I did before with more ease and better results, I can do = things
that were impractical before like scan the near future schedule = and pick
movies or shows of interest that I might never have seen.   =
Before DVRs I was satisfied with the VCR method I had been using for the =
previous 20 years.  Once there was a better alternative, and one I both = knew
about and was accessible to me, I was no longer satisfied.
   Now to your point, I described what made a difference to me.  Whether =
those differences are either substantial or qualitative is subjective.  = They
matter to me.  I have friends that almost never watch TV.  Their = opinions are
likely very different because of this and for what little = they watch they may
still be satisfied with a VCR even knowing about = DVRs and the benefits they
provide.  In my earlier example of support = for spell checking latin scentific
names, this would not do it for me = nor I expect for most of the people here. 
That was the point.  = Something that you do not value could make a difference
in satisfaction = for someone else.
   What does this mean?  Well, it means that bozos like gary that pull =
numbers out of thin air claiming that people he doesn't know are = satisfied
with something that even he does not use have no credibility = to begin with. 
I believe it is also important that people may be = satisfied with something up
to the point where they learn of something = better and that this knowledge
alone can reduce their satisfaction with = something that has not changed.
Rich
  "Gary Wiltshire" <gaw@sover.net> wrote in message =
news:op.stu9kvq8eipai0@news.barkto.com...
  On Wed, 13 Jul 2005 12:44:24 -0400, Rich  wrote:
  >    Satisfaction is subjective.  You will not find a simple objective =
=20
  > criteria.  For example, let's say that a user of a word processor =20
  > desires spell checking of latin scentific names because he uses =
these =20
  > often in his documents.  He may desire this and still be satisfied =
with =20
  > what he has.  Of course, if he finds that a newer version has this =20
  > feature, he may no longer be satisfied.  This is how some people =
think.  =20
  > Have you never lost satisfaction in something after learning =
something =20
  > better is available to you?
  >
  > Rich
  >
  Certainly, but it has to be a substantial QUALITATIVE improvement.  =
Even =20
  then you may have to be dragged kicking and screaming, i.e. coerced, =
to =20
  something which will be appreciated only after the fact.  For example =
I =20
  was royally pissed last May when my cable company announced that they =
were =20
  pulling HBO from their analog service.  It meant losing the ability to =
=20
  program VCR recordings on my 8-hour tape for watching at leisure if I =
went =20
  with the crappy default digital settop box (my TV and VCR were analog  =
  cable-ready) or taking their DVR.  I took the DVR.  It has totally =
changed =20
  the way I watch TV as it has twin tuners and now I get 6 channels of =
HBO =20
  (not counting the 6 west coast feeds) and I have a backlog of more =
decent =20
  movies at any given time than I may ever catch up with.  Lots and lots =
of =20
  advantages like pausing and rewinding live TV, recording one show =
while =20
  watching another live, or better yet recording two shows while =
watching a =20
  previously recorded show or my VCR tapes or my DVD player.  However, =
it =20
  costs me more and if Adelphia hadn't pulled HBO off analog I'm sure =
I'd =20
  still be happily programming recordings for my 8-hour tape.
  --=20
  Gary Wiltshire
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<DIV><FONT face=3DArial size=3D2>   I already gave george a =
tivo example=20
and others.  He simply ignores anything that goes counter to what = he=20
prefers to believe.  I don't want to speak for my friend that I = used in
the=20
example because I did not specifically ask him if he would go back to = save=20
money.  I will speak for myself because I made the same transition = from
VCR=20
and tape to DVR some years ago.  I too pay more now but I would not =
go=20
back.  A limitation with tape was that in practice I had to = watch
the=20
last shows recorded first so that the tape would be in a good position = to
record=20
whatever was next.  I now have random access.  I also used to = be=20
limited to only a few hours of recording and lower quality to get the=20
capacity.  Now I have plenty of capacity with high quality.  = The
VCR=20
was limited in what it could remember to record.  The DVR is much =
more=20
flexible.  The VCR require me to program in the times and channels = from
a=20
separate source for the schedule and the process was tedious even with=20
vcr+.  The DVR includes an integrated channel guide.  All = these
enable=20
me not only to do what I did before with more ease and better results, I = can
do=20
things that were impractical before like scan the near future =
schedule=20
and pick movies or shows of interest that I might never have=20
seen.   Before DVRs I was satisfied with the VCR method I had =
been=20
using for the previous 20 years.  Once there was a better = alternative,
and=20
one I both knew about and was accessible to me, I was no longer=20
satisfied.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>   Now to your point, I =
described what=20
made a difference to me.  Whether those differences are either =
substantial=20
or qualitative is subjective.  They matter to me.  I have = friends
that=20
almost never watch TV.  Their opinions are likely very different = because
of=20
this and for what little they watch they may still be satisfied with a = VCR
even=20
knowing about DVRs and the benefits they provide.  In my earlier = example
of=20
support for spell checking latin scentific names, this would not do it = for
me=20
nor I expect for most of the people here.  That was the = point. =20
Something that you do not value could make a difference in satisfaction =
for=20
someone else.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>   What does this mean?  =
Well, it=20
means that bozos like gary that pull numbers out of thin air claiming = that=20
people he doesn't know are satisfied with something that even he does = not
use=20
have no credibility to begin with.  I believe it is also important =
that=20
people may be satisfied with something up to the point where they learn = of=20
something better and that this knowledge alone can reduce their =
satisfaction=20
with something that has not changed.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"Gary Wiltshire" <<A =
href=3D"mailto:gaw@sover.net">gaw@sover.net</A>>=20
  wrote in message <A=20
  =
href=3D"news:op.stu9kvq8eipai0@news.barkto.com">news:op.stu9kvq8eipai0@ne=
ws.barkto.com</A>...</DIV>On=20
  Wed, 13 Jul 2005 12:44:24 -0400, Rich =20
  wrote:<BR><BR>>    Satisfaction is subjective.  =
You=20
  will not find a simple objective  <BR>> criteria.  For =
example,=20
  let's say that a user of a word processor  <BR>> desires spell =
  checking of latin scentific names because he uses these  <BR>> =
often=20
  in his documents.  He may desire this and still be satisfied =
with =20
  <BR>> what he has.  Of course, if he finds that a newer =
version has=20
  this  <BR>> feature, he may no longer be satisfied.  This =
is how=20
  some people think.   <BR>> Have you never lost =
satisfaction in=20
  something after learning something  <BR>> better is available =
to=20
  you?<BR>><BR>> Rich<BR>><BR>Certainly, but it has to be a =
substantial=20
  QUALITATIVE improvement.  Even  <BR>then you may have to be =
dragged=20
  kicking and screaming, i.e. coerced, to  <BR>something which will =
be=20
  appreciated only after the fact.  For example I  <BR>was =
royally=20
  pissed last May when my cable company announced that they were =20
  <BR>pulling HBO from their analog service.  It meant losing the =
ability=20
  to  <BR>program VCR recordings on my 8-hour tape for watching at =
leisure=20
  if I went  <BR>with the crappy default digital settop box (my TV =
and VCR=20
  were analog  <BR>cable-ready) or taking their DVR.  I took =
the=20
  DVR.  It has totally changed  <BR>the way I watch TV as it =
has twin=20
  tuners and now I get 6 channels of HBO  <BR>(not counting the 6 =
west=20
  coast feeds) and I have a backlog of more decent  <BR>movies at =
any given=20
  time than I may ever catch up with.  Lots and lots of =20
  <BR>advantages like pausing and rewinding live TV, recording one show=20
  while  <BR>watching another live, or better yet recording two =
shows while=20
  watching a  <BR>previously recorded show or my VCR tapes or my =
DVD=20
  player.  However, it  <BR>costs me more and if Adelphia =
hadn't=20
  pulled HBO off analog I'm sure I'd  <BR>still be happily =
programming=20
  recordings for my 8-hour tape.<BR><BR>-- <BR>Gary=20
Wiltshire</BLOCKQUOTE></BODY></HTML>
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