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Text 2109, 334 rader
Skriven 2005-01-21 08:56:48 av Rich (1:379/45)
   Kommentar till text 2107 av Geo (1:379/45)
Ärende: Re: Do we protect users from their own stupidity?
=========================================================
From: "Rich" <@>

This is a multi-part message in MIME format.

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        charset="iso-8859-1"
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   You keep claiming the information is hiden.  It's not.  It's just not =
in your face.  It shouldn't be.  The examples you give are rare.  = Virtually
all the time you have no desire for the routing encoding = garbage that means
nothing to virtually everyone.

Rich

  "Geo" <georger@nls.net> wrote in message news:41f0e6b7$1@w3.nls.net...
  Say you have a customer who is having some problem getting emails from =
an email list or they keep getting the same email over and over again or = they
got an email hours after it was sent and want to know why or any of = a dozen
other reasons where you need to see information that most email = programs now
hide.

  interesting idea of saving the message, changing the extension then =
attaching it to a new email, I may try that one although that still may = be a
bit much to explain to some people.

  Geo.

  "Rich" <@> wrote in message news:41f087ab@w3.nls.net...
       What kind of email issue?  The encoded body parts only matter to =
me when I suspect there is a problem with the encoding in the sending = app.

       OE forward is fine.  Use Forward As Attachment.  Outlook will do =
this but you have to select two or more messages, forward, then delete = the
extra.  There may be a simpler way but I know this one works.  Still = you
still won't get what you want from any email program because the = RFCs have
specific rules regarding an embedded RFC822 encoded message = that may mandate
re-encoding parts of it.  If I'm really concerned I = have people save the
message, rename it with some non-message extension, = then attach the renamed
file.

    Rich
      "Geo" <georger@nls.net> wrote in message =
news:41f04260$1@w3.nls.net...
      Yes, pretty much any time you have an email issue you need to =
solve, you have to be able to look at the raw message in it's entirety = or be
able to cut/paste it into another email so you can forward it to = someone so
they can see it in it's original form.

      The way outlook and outlook express "forward" feature works it is =
virtually useless to forward an email to tech support because all the =
important parts are either removed or modified. ISP techs and = postmasters
walk people thru this copying the raw email to a new email = procedure all the
time.

      As an end user you probably wouldn't need it except if you were a =
geek but for support purposes it's quite common.

      Geo.
        "Rich" <@> wrote in message news:41ef296e$1@w3.nls.net...
           Outlook is not limited to RFC822 format nor is this the =
native format.  What you describe is RFC822 specific and assumes that = the
RFC822 format is the storage format.

           Do you really view the headers and the encoded body parts as =
something you view for the same reasons?

        Rich

          "Geo" <georger@nls.net> wrote in message =
news:41ef23a8$1@w3.nls.net...
          I like the outlook express view source feature better than =
that. It allows me to see the headers and the source of the message all = in
one window and I can get to that window without ever opening the = email.
Really wish I could do that in Outlook. (I'm running Outlook 2000 = but it
doesn't sound like the current version is much improved wrt this = feature)

          Geo.
            "Rich" <@> wrote in message news:41ef13a2$1@w3.nls.net...
               The headers, all headers for both the message and all the =
MIME parts.

            Rich

              "Geo" <georger@nls.net> wrote in message =
news:41eef749$2@w3.nls.net...
              does that show you just the headers or is it like OE view =
source where it shows the whole raw email all in one screen?

              Geo.
                "Rich" <@> wrote in message news:41edbbb8@w3.nls.net...
                   Full headers, yes.  In the options dialog.

                Rich

                  "Geo" <georger@nls.net> wrote in message =
news:41eda613@w3.nls.net...
                  In the current version of Outlook, is there a way to =
view the source for an email without opening the email first like you = can do
in Outlook express?=20

                  Geo.

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
<META content=3D"MSHTML 6.00.3790.1289" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; You keep claiming the =
information is=20
hiden.&nbsp; It's not.&nbsp; It's just not in your face.&nbsp; It =
shouldn't=20
be.&nbsp; The examples you give are rare.&nbsp; Virtually all the time = you
have=20
no desire for the routing encoding garbage that means nothing to = virtually=20
everyone.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
<DIV>&nbsp;</DIV>
<BLOCKQUOTE dir=3Dltr=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
  <DIV>"Geo" &lt;<A =
href=3D"mailto:georger@nls.net">georger@nls.net</A>&gt; wrote=20
  in message <A=20
  =
href=3D"news:41f0e6b7$1@w3.nls.net">news:41f0e6b7$1@w3.nls.net</A>...</DI=
V>
  <DIV><FONT face=3DArial size=3D2>Say you have a customer who is having =
some=20
  problem getting emails from an email list or they keep getting the =
same email=20
  over and over again or they got an email hours after it was sent and =
want to=20
  know why or any of a dozen other reasons where you need to see =
information=20
  that most email programs now hide.</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2>interesting idea of saving the =
message, changing=20
  the extension then attaching it to a new email, I may try that one =
although=20
  that still may be a bit much to explain to some people.</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
  <DIV>"Rich" &lt;@&gt; wrote in message <A=20
  =
href=3D"news:41f087ab@w3.nls.net">news:41f087ab@w3.nls.net</A>...</DIV>
  <BLOCKQUOTE dir=3Dltr=20
  style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
    <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; What kind of email =
issue?&nbsp;=20
    The encoded body parts only matter to me when I suspect there is a =
problem=20
    with the encoding in the sending app.</FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; OE forward is =
fine.&nbsp; Use=20
    Forward As Attachment.&nbsp; Outlook will do this but you have to =
select two=20
    or more messages, forward, then delete the extra.&nbsp; There may be =
a=20
    simpler way but I know this one works.&nbsp; Still you still won't =
get what=20
    you want from any email program because the RFCs have specific rules =

    regarding an embedded RFC822 encoded message that may mandate =
re-encoding=20
    parts of it.&nbsp; If I'm really concerned I have people save the =
message,=20
    rename it with some non-message extension, then attach the renamed=20
    file.</FONT></DIV>
    <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
    <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
    <BLOCKQUOTE dir=3Dltr=20
    style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
      <DIV>"Geo" &lt;<A =
href=3D"mailto:georger@nls.net">georger@nls.net</A>&gt;=20
      wrote in message <A=20
      =
href=3D"news:41f04260$1@w3.nls.net">news:41f04260$1@w3.nls.net</A>...</DI=
V>
      <DIV><FONT face=3DArial size=3D2>Yes, pretty much any time you =
have an email=20
      issue you need to solve, you have to be able to look at the raw =
message in=20
      it's entirety or be able to cut/paste it into another email so you =
can=20
      forward it to someone so they can see it in it's original=20
      form.</FONT></DIV>
      <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
      <DIV><FONT face=3DArial size=3D2>The way outlook and outlook =
express "forward"=20
      feature works it is virtually useless to forward an email to tech =
support=20
      because all the important parts are either removed or modified. =
ISP techs=20
      and postmasters walk people thru this copying the raw email to a =
new email=20
      procedure all the time.</FONT></DIV>
      <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
      <DIV><FONT face=3DArial size=3D2>As an end user you probably =
wouldn't need it=20
      except if you were a geek but for support purposes it's quite=20
      common.</FONT></DIV>
      <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
      <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
      <BLOCKQUOTE dir=3Dltr=20
      style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
        <DIV>"Rich" &lt;@&gt; wrote in message <A=20
        =
href=3D"news:41ef296e$1@w3.nls.net">news:41ef296e$1@w3.nls.net</A>...</DI=
V>
        <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; Outlook is not =
limited to=20
        RFC822 format nor is this the native format.&nbsp; What you =
describe is=20
        RFC822 specific and assumes that the RFC822 format is the =
storage=20
        format.</FONT></DIV>
        <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
        <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; Do you really view =
the headers=20
        and the encoded body parts as something you view for the same=20
        reasons?</FONT></DIV>
        <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
        <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
        <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
        <BLOCKQUOTE dir=3Dltr=20
        style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: =
5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
          <DIV>"Geo" &lt;<A=20
          href=3D"mailto:georger@nls.net">georger@nls.net</A>&gt; wrote =
in message=20
          <A=20
          =
href=3D"news:41ef23a8$1@w3.nls.net">news:41ef23a8$1@w3.nls.net</A>...</DI=
V>
          <DIV><FONT face=3DArial size=3D2>I like the outlook express =
view source=20
          feature better than that. It allows me to see the headers and =
the=20
          source of the message all in one window and I can get to that =
window=20
          without ever opening the email. Really wish I could do that in =

          Outlook. (I'm running Outlook 2000 but it doesn't sound like =
the=20
          current version is much improved wrt this =
feature)</FONT></DIV>
          <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
          <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
          <BLOCKQUOTE dir=3Dltr=20
          style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: =
5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
            <DIV>"Rich" &lt;@&gt; wrote in message <A=20
            =
href=3D"news:41ef13a2$1@w3.nls.net">news:41ef13a2$1@w3.nls.net</A>...</DI=
V>
            <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; The headers, =
all headers=20
            for both the message and all the MIME parts.</FONT></DIV>
            <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
            <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
            <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
            <BLOCKQUOTE dir=3Dltr=20
            style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: =
5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
              <DIV>"Geo" &lt;<A=20
              href=3D"mailto:georger@nls.net">georger@nls.net</A>&gt; =
wrote in=20
              message <A=20
              =
href=3D"news:41eef749$2@w3.nls.net">news:41eef749$2@w3.nls.net</A>...</DI=
V>
              <DIV><FONT face=3DArial size=3D2>does that show you just =
the headers=20
              or is it like OE view source where it shows the whole raw =
email=20
              all in one screen?</FONT></DIV>
              <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
              <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
              <BLOCKQUOTE dir=3Dltr=20
              style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
                <DIV>"Rich" &lt;@&gt; wrote in message <A=20
                =
href=3D"news:41edbbb8@w3.nls.net">news:41edbbb8@w3.nls.net</A>...</DIV>
                <DIV><FONT face=3DArial size=3D2>&nbsp;&nbsp; Full =
headers,=20
                yes.&nbsp; In the options dialog.</FONT></DIV>
                <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
                <DIV><FONT face=3DArial size=3D2>Rich</FONT></DIV>
                <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
                <BLOCKQUOTE dir=3Dltr=20
                style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; =
MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
                  <DIV>"Geo" &lt;<A=20
                  =
href=3D"mailto:georger@nls.net">georger@nls.net</A>&gt; wrote in=20
                  message <A=20
                  =
href=3D"news:41eda613@w3.nls.net">news:41eda613@w3.nls.net</A>...</DIV>
                  <DIV><FONT face=3DArial size=3D2>In the current =
version of=20
                  Outlook, is there a way to view the source for an =
email=20
                  without opening the email first like you can do in =
Outlook=20
                  express? </FONT></DIV>
                  <DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
                  <DIV><FONT face=3DArial size=3D2>Geo.</FONT></DIV>
                  =
<DIV>&nbsp;</DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BL=
OCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTM=
L>

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